FAQ

The Sporthotel Teresa is located in Badia, in the heart of the Alta Badia Dolomites.
The location is ideal for mountain holidays, hiking and winter sports, just minutes from the ski slopes.

The destination is easily accessible via various means of transport. For more information, click on the following link: https://www.sporthotelteresa.it/it/sporthotel-teresa/la-nostra-posizione-val-badia.html

The hotel can be reached by car via the main Alpine roads and from the train stations of Brunico and Bolzano.
The closest airports are Bolzano, Innsbruck and Verona.

Check-in is generally available from 3:00 PM , while check-out is by 11:00 AM.
Early check-in or late check-out is available, subject to availability.*

*Any additional costs for late check-out must be verified with the hotel.

The reception is available to assist guests during their stay and provide information on activities, excursions, and services from 7:00 am to 11:00 pm.

Outside of these hours, all guests are provided with a dedicated telephone number for any communications outside of these hours.

Sporthotel Teresa offers Alpine-style rooms and suites, ideal for couples, families, and relaxing stays in the Dolomites.

SUITE

• Design Suite, starting from 42m2
• Family Suite, starting from 45m2
• Connecting suites ( Lerche , Anemone , Tannenbaum and Soldanella ) starting from 70m2

JUNIOR SUITE

• Exclusive Junior Suite, starting from 30m2
• Deluxe Junior Suite, starting from 30m2
• Junior Suite, starting from 31m2

SUPERIOR

• Superior Private Sauna, starting from 25m2
• Superior Plus, starting from 38m2
• Superior, starting from 24m2

STANDARD

• Standard room, starting from 24m2
• Basic Dolomites, starting from 18m2
• Single Dolomites, starting from 18m2

Yes, many rooms have a balcony overlooking the Alta Badia mountains and the Dolomites.

Yes, free Wi-Fi is available in the hotel's rooms and public areas.

Yes, the hotel offers family rooms and spacious accommodations suitable for families with children.

Yes, the Sporthotel Teresa has an on-site restaurant, the "Green Restaurant," which offers typical South Tyrolean cuisine and traditional Italian dishes.

Every day the restaurant accompanies guests' stay from the morning by offering:
- Buffet breakfast with sweet and savory delicacies, including coffee, fruit juices, and an assortment of herbal teas.
- Every day afternoon snack with delicacies from the Chef (drinks not included).
- Dinner (drinks not included), consisting of:

• Delicious salad buffet , fine cheeses, local cured meats and delicious "treats" from the imagination of our Chef
• 3-course menu with a choice of 4 first courses, 4 second courses and dessert

Vegetarian and special diet options (food allergies or intolerances) are also available upon request and with prior notice.

Yes, breakfast is generally included and is served as a buffet with sweet and savory items and local specialties.

Yes, dedicated options for intolerances and specific dietary needs are available upon request.

Yes, the hotel offers a fully renovated wellness center , included in your stay.

The wellness area includes:

• indoor swimming pool
• hot tub
• panoramic relaxation area
• sauna
• Turkish bath
• emotional showers path
• ice waterfall
• relaxation areas

Furthermore, available to all guests is the outdoor wellness lounge equipped with a heated whirlpool tub , sauna and skylounge .

Yes, Sporthotel Teresa has an indoor pool accessible to guests aged 4 and over.

Yes, the hotel offers 2 options for conveniently parking your car:

• Unattended covered outdoor parking €10.00/day/car
• Covered garage (upon reservation) €20.00/day/car

Yes, the hotel offers an electric vehicle charging point for hotel guests.

Yes, pets are allowed upon request and are subject to a small supplement:
• €10.00/day small pets;
• €20.00/day for dogs weighing over 10kg
PET AMENITIES included: feeding set, bowls for water or food.

Four-legged friends are not allowed in the hotel's restaurant or wellness area.

Yes, the Sporthotel Teresa has a welcoming wellness center where guests can indulge in moments of relaxation with massages and treatments dedicated to the well-being of body and mind .

It's the ideal place to regenerate after a day spent playing sports, hiking, and enjoying outdoor activities.

Yes, the hotel is located near the ski slopes of Alta Badia and the Dolomiti Superski area:

• 250 meters - Paraciora – Pedraces (IN WINTER, reachable by the hotel's free ski bus at scheduled times)
• 1.0 km - Santa Croce– Badia (IN WINTER reachable by the hotel's free ski bus at scheduled times)
• 2.0 km - Piz la Jla - La Villa

Yes, winter sports services are available, such as ski storage and information on local facilities.

We also have agreements with equipment rental services at discounted rates.

Yes, Sporthotel Teresa is an ideal starting point for trekking, mountain biking, and excursions in the Dolomites.

The reception staff can provide all the information regarding local opportunities and certified guides in the area.

The hotel offers its guests a beautiful indoor tennis court and an adjacent fitness area with state-of-the-art equipment.

*Unheated spaces.

The hotel collaborates with major local partners, offering bicycle and mountain bike rentals, as well as organized bike tours, all at discounted rates.

For guests traveling with their own bikes, the Sporthotel Teresa also offers a convenient area dedicated to bicycle storage and parking.

You can book through the official website, by phone, or by email using the following contact information:

• Tel +39 (0)471.839623
• Email for reservations: booking@sporthotelteresa.net
• Reservations from the website : Booking Sporthotel Teresa

Booking directly often allows you to access the best available conditions.

The hotel accepts payments by credit cards, debit cards, bank transfers, and cash up to the maximum limits permitted by law.

We do not accept checks at checkout and accept bank transfers made at least 3 business days prior to checkout.

Some extra services can be paid directly at the facility.

Yes, a deposit may be required to confirm your reservation.

"FEEL HAPPY - ENJOY HOLIDAY"

Book your holiday with complete peace of mind!

With the "Feel Happy" formula you can cancel your holiday up to 21 days before the arrival date without incurring any penalty**:

For cancellations beyond the limits indicated below, the following applies:

• For cancellations between 21 and 14 days from the arrival date > penalty of 50% of the total amount of the stay
• For cancellations between 13 and 10 days from the arrival date > penalty of 50% of the total amount of the stay
• For cancellations between 9 and 7 days from the arrival date > penalty of 70% of the total amount of the stay
• For cancellations made more than 7 days before the arrival date, a penalty of 90% of the total stay amount will apply.
• No-show > penalty of 100% of the stay amount

NB: Meals not consumed and days on which you will not be staying at the hotel (e.g. in the event of early departure) will not be deducted from your bill.

The deposit required to definitively confirm the booking is equal to 30% of the total amount of the stay, **to be paid within 7 days of confirmation** which will be sent at the time of booking confirmation.

**For cancellations within the indicated deadline, the full deposit will be refunded within a maximum of 1 month from the cancellation.**